Terms of Service
Last updated: 24 May 2026
These terms govern your use of the Big Sessions website and the purchase of our products and services. By using the site or buying from us, you agree to them. Big Sessions is operated by Will Mac, based in Liverpool, United Kingdom. Questions: hello@bigsessions.co.uk.
01 Who we are
Big Sessions (operated by Will Mac) offers online coaching, downloadable training and nutrition guides, and related digital content.
02 Our products & services
- Digital guides — downloadable PDF programmes (such as the 8 Week Summer Shred), delivered to your email after purchase.
- 1:1 coaching — personalised coaching delivered remotely, subject to a separate agreement made when you sign up.
- Free resources — guides and newsletters offered in exchange for your email.
03 Pricing & payment
Prices are shown on the site and may change at any time. Payment is processed securely by our third-party payment provider. You agree to provide accurate payment information and confirm you are authorised to use the payment method.
04 Digital content & your right to cancel
Our guides are digital products delivered immediately. By purchasing and accessing them, you agree that delivery begins right away and you acknowledge that your statutory 14-day right to cancel under the Consumer Contracts Regulations no longer applies once download/access has started.
Refunds
As a goodwill policy, we offer a 7-day refund on digital guides — email hello@bigsessions.co.uk within 7 days of purchase and we'll refund you. After 7 days we are unable to refund, as you have had full access to the product. Coaching refunds are handled under the separate coaching agreement.
05 Intellectual property
All guides, content, and materials are owned by Big Sessions and provided for your personal use only. You may not copy, share, resell, or redistribute them in any form without written permission.
06 Acceptable use
You agree not to misuse the site, attempt to disrupt it, or use our content unlawfully. We may suspend access if these terms are breached.
07 Limitation of liability
We provide our products and services in good faith but make no guarantee of specific results — outcomes depend on your effort, consistency, and individual circumstances. To the extent permitted by law, Big Sessions is not liable for any injury, loss, or damage arising from use of our content. Nothing in these terms limits liability that cannot be limited under law.
08 Privacy
We handle your data in line with our Privacy Policy.
09 Governing law
These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
10 Contact
Questions about these terms: hello@bigsessions.co.uk.